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[FIXED] Blur Buster Strobe Utility always crashes on startup
Posted: 05 Jan 2015, 20:04
by Adamespn
I ordered my new xl2420z from new egg on December 8th and hoped that I could use this software. I am certain it is v2 firmware yet 100% of the time when I start it up, I get a window saying detecting monitors and then a message saying Blur Busters Strobe Calibrator has stopped working. No explanation as to why. Can someone help me out here? I am running a dual screen setup with a lg24m34 on win 8.1 64 bit if that matters.
Re: Blur Buster Strobe Utility always crashes on startup
Posted: 05 Jan 2015, 20:20
by Chief Blur Buster
Can you download the older version 1.1:
www.blurbusters.com/files/BlurBustersStrobeUtilitySetup_v11.msi
And see if this one works, or if that one crashes too?
This is the older version that's not compatible with G-Series (e.g. XL2420G)
Re: Blur Buster Strobe Utility always crashes on startup
Posted: 05 Jan 2015, 20:37
by Adamespn
Yes thank you very much. It installed and works perfectly.
Re: Blur Buster Strobe Utility always crashes on startup
Posted: 05 Jan 2015, 21:30
by Chief Blur Buster
Adamespn wrote:Yes thank you very much. It installed and works perfectly.
Strange.
Anyone else experiencing crashes with the newer version 1.2.0.7 of Blur Busters Strobe Utility on the Z-Series?
Re: Blur Buster Strobe Utility always crashes on startup
Posted: 05 Jan 2015, 22:01
by Rosco
Yes I'm experiencing the exact same behavior with a XL2411z. Old version works like a charm.
Re: Blur Buster Strobe Utility always crashes on startup
Posted: 05 Jan 2015, 22:33
by Chief Blur Buster
- Can you tell me what your settings are, for Strobe Phase and Strobe Duty, in the service menu? I'm now wondering if it's unexpected factory defaults that are confusing Strobe Utility.
- Which version of Windows are you using?
- Which graphics drivers are you using?
- If there's text in the crash report (Details...) are you able to paste the information?
Re: Blur Buster Strobe Utility always crashes on startup
Posted: 06 Jan 2015, 03:02
by error-id10t
Works here, though need to run as Admin otherwise it falls over with error:
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: blurbustersstrobeutility.exe
Problem Signature 02: 1.2.0.7
Problem Signature 03: 54a86f16
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 53a11d88
Problem Signature 07: 345a
Problem Signature 08: 15a
Problem Signature 09: System.UnauthorizedAccess
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 3081
I'm sure I have to run Persistence lower on this versus the older version, I'm running less than 1.0 with this now.
Re: Blur Buster Strobe Utility always crashes on startup
Posted: 06 Jan 2015, 09:10
by Rosco
I'll check my settings when I get home and post to the thread.
Re: Blur Buster Strobe Utility always crashes on startup
Posted: 07 Jan 2015, 17:30
by Rosco
Chief Blur Buster wrote:- Can you tell me what your settings are, for Strobe Phase and Strobe Duty, in the service menu? I'm now wondering if it's unexpected factory defaults that are confusing Strobe Utility.
- Which version of Windows are you using?
- Which graphics drivers are you using?
- If there's text in the crash report (Details...) are you able to paste the information?
Windows 8.1 64bit
AMD Catalyst 14.12, Driver version 14.501.1003-141120a-178000C
Strobe Duty: 015
Strobe Phase: 000
F/W Version: V003-20140424
Re: Blur Buster Strobe Utility always crashes on startup
Posted: 30 Jan 2015, 01:05
by Deex
I am having this same problem with the latest version.
Just to add.. I also started having a problem using the 1350 trick.. It was working fine until I factory reset my monitor settings from the OSD menu. Any ideas? Please help!
I suspect that it is a resetting of Strobe duty and strobe phase to a different setting then what the monitor was shipped with.
What should my Strobe Duty Strobe Phase settings be in the service menu?
Thanks!