BenQ XL2730Z Firmware Update V002
- Chief Blur Buster
- Site Admin
- Posts: 11714
- Joined: 05 Dec 2013, 15:44
- Location: Toronto / Hamilton, Ontario, Canada
- Contact:
Re: BenQ XL2730Z Firmware Update V002
There is a Linux mechanism for upgrading firmwares so it's possible to do it on your own, if you get a copy of the V002 firmware.
Head of Blur Busters - BlurBusters.com | TestUFO.com | Follow @BlurBusters on Twitter
Forum Rules wrote: 1. Rule #1: Be Nice. This is published forum rule #1. Even To Newbies & People You Disagree With!
2. Please report rule violations If you see a post that violates forum rules, then report the post.
3. ALWAYS respect indie testers here. See how indies are bootstrapping Blur Busters research!
Re: BenQ XL2730Z Firmware Update V002
But I'd need a special hardware device to connect to the monitor, which as far as I read costs about as much, right?Chief Blur Buster wrote:There is a Linux mechanism for upgrading firmwares so it's possible to do it on your own, if you get a copy of the V002 firmware.
To be honest, I find it really odd that BenQ is not offering to update the firmware for free even though they did that in 2015 when they did the recall for those monitors with the V001 firmware
Edit: Ah OK i saw some instructions for the linux firmware update procedure. But I'm not sure if the XL2730Z with it's REALTEK scaler is updateable with this method?
- Chief Blur Buster
- Site Admin
- Posts: 11714
- Joined: 05 Dec 2013, 15:44
- Location: Toronto / Hamilton, Ontario, Canada
- Contact:
Re: BenQ XL2730Z Firmware Update V002
The hardware device is for Windows.sungsenn wrote:But I'd need a special hardware device to connect to the monitor, which as far as I read costs about as much, right?
The Linux mechanism bypasses the device. No device needed if using the Linux firmware upgrade method.
The only thing you need is a V002 firmware (either official, or as a dump from another person's XL2730Z)
Head of Blur Busters - BlurBusters.com | TestUFO.com | Follow @BlurBusters on Twitter
Forum Rules wrote: 1. Rule #1: Be Nice. This is published forum rule #1. Even To Newbies & People You Disagree With!
2. Please report rule violations If you see a post that violates forum rules, then report the post.
3. ALWAYS respect indie testers here. See how indies are bootstrapping Blur Busters research!
Re: BenQ XL2730Z Firmware Update V002
Are you sure this would work with a XL2730Z? I'm asking because the linux flash instructions only mention MSTAR scalers and not REALTEK ones which the XL2730Z has.Chief Blur Buster wrote:The only thing you need is a V002 firmware (either official, or as a dump from another person's XL2730Z)
Also I haven't found anyone who reported that they flashed the XL2730Z with this method? (But lots of success with the XL2720Z).
I only found this thread from Falkentyne where he wanted to start this: http://www.overclock.net/t/1577528/moni ... ing-thread
Theoretically I could get a V005 firmware from a friend who has the new Zowie XL2730Z (which is the same hardware though I think).
-
- Posts: 2796
- Joined: 26 Mar 2014, 07:23
Re: BenQ XL2730Z Firmware Update V002
There is no V005 firmware for the XL2730Z.
XL2720Z firmware is up to V007 (Zowie) or V005 (Benq); Zowie version can be flashed into the "Benq" as the hardware is identical. I have absolutely no idea what is different from V7 vs V5 besides a logo change.
I have XL2730Z V002 but you need the RT809F flasher to flash it. You can buy it off aliexpress. I do NOT know if the Mstar ISP flasher can flash it or even if flashrom supports the 2796B scaler (what matters is the FLASH CHIP, not the scaler).
If you have linux, you can try (at no risk) to see if it can read and back up your existing firmware. The instructions on page 23 of the Linux flash thread here should work.
http://forums.blurbusters.com/viewtopic ... &start=220
IF flashrom can read the firmware it should be able to flash it (i'd have to link my onedrive as i dont have access to it atm) for the V2 firmware.
XL2720Z firmware is up to V007 (Zowie) or V005 (Benq); Zowie version can be flashed into the "Benq" as the hardware is identical. I have absolutely no idea what is different from V7 vs V5 besides a logo change.
I have XL2730Z V002 but you need the RT809F flasher to flash it. You can buy it off aliexpress. I do NOT know if the Mstar ISP flasher can flash it or even if flashrom supports the 2796B scaler (what matters is the FLASH CHIP, not the scaler).
If you have linux, you can try (at no risk) to see if it can read and back up your existing firmware. The instructions on page 23 of the Linux flash thread here should work.
http://forums.blurbusters.com/viewtopic ... &start=220
IF flashrom can read the firmware it should be able to flash it (i'd have to link my onedrive as i dont have access to it atm) for the V2 firmware.
Re: BenQ XL2730Z Firmware Update V002
I guarantee you there is. I saw it with my own eyes in the Zowie XL2730Z of my friend which is only 1-2 months old.Falkentyne wrote:There is no V005 firmware for the XL2730Z.
Would the instructions for reading the realtek flash chip be the same as for the MSTAR one or do I need to do something different?sungsenn wrote:If you have linux, you can try (at no risk) to see if it can read and back up your existing firmware. The instructions on page 23 of the Linux flash thread here should work.
I'd rather not by the RT809F. It costs nearly the same as having the monitor flashed by BenQ.
Edit: Actually BenQ HQ decided to flash the monitor now for free after all. Pretty cool by them!
I might still try to read the firmware with linux though in case that helps someone else?
Re: BenQ XL2730Z Firmware Update V002
Wow what a bunch of assholes if they really told you it was that much just for a stupid plug & play update that takes 0 effort and only 5 minutes at most with their automated machine. It's actualy lame they make it so it is impossible to update on ur own so that you must have it done by them for 70 more than the price it's worth. When I update the electronic cigarette of my customers at my store, I never charged anybody for such quick service that's very easy from me and yet they don't pay 700$CAD for their hardware like that monitor cost.
Just keep on harassing them and get higher at the head office until you get a positive comment. It's like inssurance compnies, they say no the first few time to eliminate as much people as possible but persist.
Just keep on harassing them and get higher at the head office until you get a positive comment. It's like inssurance compnies, they say no the first few time to eliminate as much people as possible but persist.
Intel i5 8600K @ 5.0Ghz | EVGA GTX1080 8Gb @ 2100Mhz | MSI Z370 Krait Gaming | Corsair 2x8Gb DDR4-3200
Acer XB271HU + Shimian QH270 "1440P IPS"
Acer XB271HU + Shimian QH270 "1440P IPS"
Re: BenQ XL2730Z Firmware Update V002
As I wrote in my edit: Actually BenQ HQ decided to flash the monitor now for free after all.
It seems like the people in the headquarter actually know how to do customer service in contrast to some of the representatives that I had contact with. But then again some EU countries don't have much of a customer focused policy history in contrast to the US for example.
I might still try to read the firmware with linux though in case that helps someone else?
It seems like the people in the headquarter actually know how to do customer service in contrast to some of the representatives that I had contact with. But then again some EU countries don't have much of a customer focused policy history in contrast to the US for example.
I might still try to read the firmware with linux though in case that helps someone else?
-
- Posts: 2796
- Joined: 26 Mar 2014, 07:23
Re: BenQ XL2730Z Firmware Update V002
Benq doesn't release firmwares, and until your post, I have never seen anyone mention anything about other XL2730Z firmwares. And no one is dumping them so I am out of the loop. The only firmwares we ever know about are when users on this forum either dump or upload them themselves. I"ll add XL2720Z V7 to my one drive later. If you are successful at reading the XL2730Z firmware with the instructions on page 23 in the main Linux thread, that would be very helpful. Make sure you list what information is given back by flashrom and what it says the flash type is (you would not be writing anything, just creating the backup, which causes no risk).
Re: BenQ XL2730Z Firmware Update V002
Interesting, I'll let you know what firmware I get when it returns.