XL2411Z screen split red and black

Adjusting BENQ Blur Reduction and DyAc (Dynamic Acceleration) including Blur Busters Strobe Utility. Supports most BenQ/Zowie Z-Series monitors (XL2411, XL2420, XL2720, XL2735, XL2540, XL2546)
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Youky
Posts: 2
Joined: 19 Jul 2015, 07:13

XL2411Z screen split red and black

Post by Youky » 19 Jul 2015, 07:22

Hello,
 
We just installed a new Benq XL2411Z and when the screen should display a black background (as wallpaper), it splits into 2 parts black and red.
The problem is from the beginning .. and persists even after a reset of the screen.
 
The graphics card is a new EVGA GTX970 SSC ACX 2.0+ which works well on other screens.

We tried with a DVI or VGA cable: same problem

Image

Thank you in advance for your help :)

Falkentyne
Posts: 2795
Joined: 26 Mar 2014, 07:23

Re: XL2411Z screen split red and black

Post by Falkentyne » 19 Jul 2015, 17:39

RMA the monitor. It's defective.

Youky
Posts: 2
Joined: 19 Jul 2015, 07:13

Re: XL2411Z screen split red and black

Post by Youky » 20 Jul 2015, 04:48

Ok
Thanks ;)

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