Strobe Utility doesn't work when second monitor plugged in

Adjusting BENQ Blur Reduction and DyAc (Dynamic Acceleration) including Blur Busters Strobe Utility. Supports most BenQ/Zowie Z-Series monitors (XL2411, XL2420, XL2720, XL2735, XL2540, XL2546)
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144hzdream
Posts: 2
Joined: 07 Feb 2016, 14:05

Strobe Utility doesn't work when second monitor plugged in

Post by 144hzdream » 07 Feb 2016, 14:24

I just received a refurb BenQ XL2411Z monitor, with firmware v004-20141205. The blurbuster utility will recognize the monitor when it is the only one plugged in, but when I've also got my Crossover Q27 monitor plugged in, I get the "No compatible monitors detected" error. Anyone have any thoughts on how to fix this?

Falkentyne
Posts: 2793
Joined: 26 Mar 2014, 07:23

Re: Strobe Utility doesn't work when second monitor plugged

Post by Falkentyne » 07 Feb 2016, 15:09

Use the service menu instead.

144hzdream
Posts: 2
Joined: 07 Feb 2016, 14:05

Re: Strobe Utility doesn't work when second monitor plugged

Post by 144hzdream » 07 Feb 2016, 15:29

Sorry for my noobiness but I'm not sure what you mean. I can access the service menu but I'm not sure what I should do once there.

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