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Strobe Utility doesn't work when second monitor plugged in

Posted: 07 Feb 2016, 14:24
by 144hzdream
I just received a refurb BenQ XL2411Z monitor, with firmware v004-20141205. The blurbuster utility will recognize the monitor when it is the only one plugged in, but when I've also got my Crossover Q27 monitor plugged in, I get the "No compatible monitors detected" error. Anyone have any thoughts on how to fix this?

Re: Strobe Utility doesn't work when second monitor plugged

Posted: 07 Feb 2016, 15:09
by Falkentyne
Use the service menu instead.

Re: Strobe Utility doesn't work when second monitor plugged

Posted: 07 Feb 2016, 15:29
by 144hzdream
Sorry for my noobiness but I'm not sure what you mean. I can access the service menu but I'm not sure what I should do once there.