XL2420Z V2 FIRMWARE on Amazon.com! [CONFIRMED]
Posted: 14 May 2014, 14:18
So guys, I've known this for about 3 weeks now, but only now was I able to place my order, and I wanted to share this wonderful information with you, seeing how this is a great place for monitor information (especially thanks to the Chief, who's helped me a lot as well)
I'll go through the entire experience so that you will be able to see that it is indeed confirmed and not some rumor.
Seeing how we were always uncertain of the firmware received when ordering this monitor, I was wondering, why not just contact them and ask? [talking about Amazon US now]
And so I did.
The live chat representative could not answer this question, saying he was clueless, and so he forwarded my inquiry to the Computer Sales team, who later on replied via this awesome mail, stating:
I was extremely glad, seeing how prior to knowing that, my only alternative to buying a V1 and manually upgrading it to V2, was purchasing the monitor directly from BENQ.com, which does not deliver worldwide, and so I'd be forced to use some service site we have in my country that allows you to purchase from USA sites through them, but seeing how shipment by air is roughly 80$ more expensive than shipment through the sea, I'd be forced to take this route, and wait ~2 months before finally receiving the monitor, and it would STILL cost me a little more than it just cost me @Amazon.com!!!
Yesterday I was finally able to place my order, and I wanted to double check and make sure that the monitor I'll be receiving will indeed have the V2 firmware, and so I went through the same process; contacted live chat - forwarded my question, and here is the answer I just received:
Hope you guys will find this information useful ^_^
NOTE:
I haven't included the XL2411Z because, as you can see, I haven't asked about that. But if you aim for this version - it's worth asking! Odds are this will be V2 as well.
I'll go through the entire experience so that you will be able to see that it is indeed confirmed and not some rumor.
Seeing how we were always uncertain of the firmware received when ordering this monitor, I was wondering, why not just contact them and ask? [talking about Amazon US now]
And so I did.
The live chat representative could not answer this question, saying he was clueless, and so he forwarded my inquiry to the Computer Sales team, who later on replied via this awesome mail, stating:
I was extremely glad, seeing how prior to knowing that, my only alternative to buying a V1 and manually upgrading it to V2, was purchasing the monitor directly from BENQ.com, which does not deliver worldwide, and so I'd be forced to use some service site we have in my country that allows you to purchase from USA sites through them, but seeing how shipment by air is roughly 80$ more expensive than shipment through the sea, I'd be forced to take this route, and wait ~2 months before finally receiving the monitor, and it would STILL cost me a little more than it just cost me @Amazon.com!!!
Yesterday I was finally able to place my order, and I wanted to double check and make sure that the monitor I'll be receiving will indeed have the V2 firmware, and so I went through the same process; contacted live chat - forwarded my question, and here is the answer I just received:
Hope you guys will find this information useful ^_^
NOTE:
I haven't included the XL2411Z because, as you can see, I haven't asked about that. But if you aim for this version - it's worth asking! Odds are this will be V2 as well.