Falkentyne,help,Stuck 60hz at 2560x1440 on XL2730Z.

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cometoday
Posts: 4
Joined: 19 Dec 2016, 21:10

Falkentyne,help,Stuck 60hz at 2560x1440 on XL2730Z.

Post by cometoday » 19 Dec 2016, 21:23

HI~,Falkentyne
I bought XL230Z shortly ago,After a reboot of the machine,I found that the refresh rate was only 60HZ,
You already explained this:
Stuck 60hz at 2560x1440 on XL2730Z (displayport) fix: (assuming you are using a certified DP 1.2+ cable)
1) Power off
2) Hold Button 3 and 4, Power On ( while still holding Button 3 and 4 ), after 5 seconds release it.
3) Click any OSD Buttons, enter Menu and it will display the Factory Settings Menu, navigate it via the OSD Buttons, select CLEAR USER. Monitor will reset.
4) Power off monitor, unplug it from the power cord from 30+ seconds. Hook and power it back up. 2560x1440 should have all of the refresh rates again.
Please tell me the reason for this phenomenon, or more message, thank you very much!

cometoday
Posts: 4
Joined: 19 Dec 2016, 21:10

Re: Falkentyne,help,Stuck 60hz at 2560x1440 on XL2730Z.

Post by cometoday » 20 Dec 2016, 17:07

up

Falkentyne
Posts: 2795
Joined: 26 Mar 2014, 07:23

Re: Falkentyne,help,Stuck 60hz at 2560x1440 on XL2730Z.

Post by Falkentyne » 20 Dec 2016, 17:34

You have to ask Benq.
It's a firmware problem. Sorry :(
They didn't even fix the gamer 1/2/3 preset bugs in the XL2430T, or fix 100hz strobing in the XL2730Z, or add "Single Strobe" option for the XL2735....

cometoday
Posts: 4
Joined: 19 Dec 2016, 21:10

Re: Falkentyne,help,Stuck 60hz at 2560x1440 on XL2730Z.

Post by cometoday » 20 Dec 2016, 20:15

thank!

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