Blur Busters Forums

I attached an image that the utility program is asking for. I'm not sure if I'm sending it to the right place please help

Thank you! It is a BenQ model that it couldn't automatically identify but still works;

1 -- Did it automatically detect this model;
2 -- Did you have to press the "F" key to force this profile?
3 -- Which video port are you using; the HDMI or the DisplayPort?

What model monitor are you using? (XL2566K?)

Yes it auto detected this model.
I did not have to press the "F" key.
It is plugged with a DisplayPort. I have not tried a HDMI yet(which I do have a HDMI cable.)
the monitor is a XL2731.

MLG.- wrote: ↑

28 Jun 2023, 19:21

Yes it auto detected this model.
I did not have to press the "F" key.
It is plugged with a DisplayPort. I have not tried a HDMI yet(which I do have a HDMI cable.)
the monitor is a XL2731.

Perfect -- thank you. This is enough information.

Yes, XL2731 is not officially supported but is automatically detected as a compatible BenQ monitor. You're good to go, no problem detected, but the data will be utilized towards possible future versions of Blur Busters Strobe Utility (if the utility breaks for certain BenQ monitors that it is completely unable to detect -- then I'll do all the fixes at once).

Thank you! glad to know this is working