I bought a XL2411Z today. It has Firmware version V002-20131209.
The strobe utility says to try reinstalling monitor driver. How do I even install any drivers? I checked the CD and there is nothing useful.
[HELP] No BENQ Z-Series monitors have been detected
Re: [HELP] No BENQ Z-Series monitors have been detected
Do a "check for windows update" from the control panel of your PC and it will detect the driver, that's how it installed mine on Windows 8.1.
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- Joined: 26 Mar 2014, 07:23
Re: [HELP] No BENQ Z-Series monitors have been detected
Turn the monitor off,
Enter the secondary service menu, by powering it on by holding down button #3 and #4 (at the same time) while pressing the power button, release the power button while holding down 3 and 4 still.
When the leds' flash, release all of the buttons.
Press button 5 to enter the secondary service menu (usually this enters the OSD)
Then press buttons 1 and 2 to scroll up/down to burnin and then press button 3 (or 4 ,whichever one is enter) to turn burnin off. Then press the bottom button (5) to exit.
Then power cycle it.
The regular service menu is holding down button #4 only ,while pressing power (that's where the input detection and strobe settings are, for that one, after you activate it, button 4 (not 5) enters it).
Enter the secondary service menu, by powering it on by holding down button #3 and #4 (at the same time) while pressing the power button, release the power button while holding down 3 and 4 still.
When the leds' flash, release all of the buttons.
Press button 5 to enter the secondary service menu (usually this enters the OSD)
Then press buttons 1 and 2 to scroll up/down to burnin and then press button 3 (or 4 ,whichever one is enter) to turn burnin off. Then press the bottom button (5) to exit.
Then power cycle it.
The regular service menu is holding down button #4 only ,while pressing power (that's where the input detection and strobe settings are, for that one, after you activate it, button 4 (not 5) enters it).
Re: [HELP] No BENQ Z-Series monitors have been detected
How are you numbering the buttons? Left to right: 1 2 3 4 5 Power, or right to left: 5 4 3 2 1 Power.
I cant get the secondary service menu to open, only the standard one.
EDIT: got windows to update the drivers and now the software works
I cant get the secondary service menu to open, only the standard one.
EDIT: got windows to update the drivers and now the software works
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- Posts: 2795
- Joined: 26 Mar 2014, 07:23
Re: [HELP] No BENQ Z-Series monitors have been detected
Its 1 2 3 4 5 (up to down) ignoring the power button.
Re: [HELP] No BENQ Z-Series monitors have been detected
But my buttons go from left to right, huh? (They are at the bottom of the screen)Falkentyne wrote:Its 1 2 3 4 5 (up to down) ignoring the power button.