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BenQ Zowie XL2430 | can't save Standart profil

Posted: 09 Sep 2017, 10:12
by eZen
Hello everyone,

First time for me here. I just bought a second BenQ monitor, a XL2430 and i encounter a problem.

I want to use the S switch to have 2 different profil that i can change quickly if i play or not. We are going to say Game 1 and Game 2 ( those are the real name ) idc about the third bouton Game 3

So i want my Game 1 button to be the profil when i don't play. So i select Standart profil to start and do the changes i want :

i only change :

- brightness : 39
- sharpness : 7
- colour : R100 / G93 / B93
- Instant mode : ON

( i'm following a known french website for calibration of screen to get a good result )

If i save my changes to be aplied to the game 1 button, it won't save. If only i hit the button 1 of my S switch, the colours are not the same. black colours becomes WAY too black it skips tons of details.

Anyone know how to help me please :'(

EDIT : i'm about to post a video of the problem. ( 30 minutes remaining )
EDIT 2 : Here's the video https://www.youtube.com/watch?v=Gj2UpbP ... e=youtu.be

Re: BenQ Zowie XL2430 | can't save Standart profil

Posted: 09 Sep 2017, 20:45
by Chief Blur Buster
What's the firmware version of this monitor? I know earlier versions of firmwares on certain BenQ/Zowie monitors had a save bug.

Re: BenQ Zowie XL2430 | can't save Standart profil

Posted: 10 Sep 2017, 07:24
by eZen
Chief Blur Buster wrote:What's the firmware version of this monitor? I know earlier versions of firmwares on certain BenQ/Zowie monitors had a save bug.
Hello, thank you for your reply.
How do i know my firmware version ? i can't find this information

Re: BenQ Zowie XL2430 | can't save Standart profil

Posted: 10 Sep 2017, 07:46
by eZen
I found this post of the forum.
https://i.imgur.com/qwsbFBv.png

Maybe i can't do anything about it :/

Re: BenQ Zowie XL2430 | can't save Standart profil

Posted: 10 Sep 2017, 08:30
by eZen
Ok i found the information you wanted

https://i.imgur.com/W7rqq93.jpg

seems like i have a V9 and it's a " normal " thing for this monitor after all...

I still have found some very close to the same settings using FPS1 and changing things myself.

Re: BenQ Zowie XL2430 | can't save Standart profil

Posted: 10 Sep 2017, 11:07
by Falkentyne
Yes it's an absurd design flaw. And there's no reason for this to happen. Benq has no excuse besides lazy programming.

On XL2411Z, XL2420Z and XL2720Z, the three Gamer Presets default to FPS1, FPS2 and RTS when monitor is factory reset, just like XL2430T, but saving a new profile into the gamer profile completely overwrites it, including the low level color settings. So saving standard mode into Gamer1 makes Gamer1 a direct copy of standard mode.

But on XL2430, saving standard mode into gamer1, makes gamer1 use standard mode OSD settings, with FPS1 color calibration presets.
It's a completely ridiculous and absurd decision by Benq.

I'm going to assume this was fixed on XL2735, XL2540 and XL2546?

Re: BenQ Zowie XL2430 | can't save Standart profil

Posted: 10 Sep 2017, 12:07
by eZen
Falkentyne wrote:Yes it's an absurd design flaw. And there's no reason for this to happen. Benq has no excuse besides lazy programming.

On XL2411Z, XL2420Z and XL2720Z, the three Gamer Presets default to FPS1, FPS2 and RTS when monitor is factory reset, just like XL2430T, but saving a new profile into the gamer profile completely overwrites it, including the low level color settings. So saving standard mode into Gamer1 makes Gamer1 a direct copy of standard mode.

But on XL2430, saving standard mode into gamer1, makes gamer1 use standard mode OSD settings, with FPS1 color calibration presets.
It's a completely ridiculous and absurd decision by Benq.

I'm going to assume this was fixed on XL2735, XL2540 and XL2546?
I will do personnal research on that.

I have another question and i don't think it's worth creating a new thread. Is the color vibrance settings works the exact same as digital vibrance from nvidia settings ?

It's something i constantly use with the program VibranceGUI when i play CS or H1Z1. I feel like it's the same thing but the whites and black feels different. Am i wrong ? i would really like for this settings to be the exact same :) one less program to use on the computer.

EDIT :
Falkentyne wrote:I'm going to assume this was fixed on XL2735, XL2540 and XL2546?
After re reading, why this should be fixed when BenQ said this is " intentional " ? i really need to find the information because if the 2735 doesn't have this flaw i will return my 2430 to buy it.

Re: BenQ Zowie XL2430 | can't save Standart profil

Posted: 10 Sep 2017, 12:34
by eZen
If anyone one day wants to have similar result than standart using settings from a review website that use calibration tools and stuff, they said for the best result on a XL2430 we should use Standart mode with :

- brightness : 39
- Gamma : 4
- colour : R100 / G93 / B93
- Instant mode : ON
- Sharpness 7 ( this is personnal preference because sharpness 5 looks blury to me )

I managed to get very similar result with using FPS1 settings with that :

- brightness : 39
- Gamma 3 ( i don't see the difference between Gamma 3 and 4 )
- colour : i keep the basic coming from FPS1
- color vibrance : 9 ( basic 10 from Standart mode feels too much )
- black equalizer : 5 ( now this is very important, basic FPS1 mode have 12 BE and i feel the closest to Standart mode is 5 BE. )

Re: BenQ Zowie XL2430 | can't save Standart profil

Posted: 10 Sep 2017, 20:39
by Falkentyne
eZen wrote:
Falkentyne wrote:Yes it's an absurd design flaw. And there's no reason for this to happen. Benq has no excuse besides lazy programming.

On XL2411Z, XL2420Z and XL2720Z, the three Gamer Presets default to FPS1, FPS2 and RTS when monitor is factory reset, just like XL2430T, but saving a new profile into the gamer profile completely overwrites it, including the low level color settings. So saving standard mode into Gamer1 makes Gamer1 a direct copy of standard mode.

But on XL2430, saving standard mode into gamer1, makes gamer1 use standard mode OSD settings, with FPS1 color calibration presets.
It's a completely ridiculous and absurd decision by Benq.

I'm going to assume this was fixed on XL2735, XL2540 and XL2546?
I will do personnal research on that.

I have another question and i don't think it's worth creating a new thread. Is the color vibrance settings works the exact same as digital vibrance from nvidia settings ?

It's something i constantly use with the program VibranceGUI when i play CS or H1Z1. I feel like it's the same thing but the whites and black feels different. Am i wrong ? i would really like for this settings to be the exact same :) one less program to use on the computer.

EDIT :
Falkentyne wrote:I'm going to assume this was fixed on XL2735, XL2540 and XL2546?
After re reading, why this should be fixed when BenQ said this is " intentional " ? i really need to find the information because if the 2735 doesn't have this flaw i will return my 2430 to buy it.
Because companies don't like to admit when they messed up. It's embarassing for the company. They would rather fix a bug in a new monitor rather than admit that they screwed up the hardware so bad that they would have to do a full product recall of every monitor and send out totally new PCB's.

Go in the XL2540 thread, ask someone to save their "Standard Mode" color presets into S-switch button 2 or 3 (this is to eliminate any silly chance that Benq made S-switch button 1 (gamer 1) changed to Standard Mode, and then ask them to recall the S-switch profile they saved, and see if the color balance changes (pay attention to BROWNS, CYANS, Green and BLUE and LIGHT BLUE).

Re: BenQ Zowie XL2430 | can't save Standart profil

Posted: 13 Sep 2017, 04:38
by Quaos
I recently purchased a XL2430 and have just come across these issues.

It seems I can get a color profile that looks nice (to me) as long as Blur Reduction is off - if it is on then the monitor is too dark.

The consensus is:
Display Pilot is a waste of HD space?
The S Switch doesn't work properly
and if you want Blur Reduction you have to do the 120Hz change?

Let me know if that summarizes the issues with the XL2430...

It seems people would rather have Blur Reduction on at 120Hz than run without at 144Hz?

Thanks!