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V6 firmware Benq xl2411 zowie Can't use blur buster utility.

Adjusting BENQ Blur Reduction and DyAc (Dynamic Acceleration) including Blur Busters Strobe Utility. Supports most BenQ/Zowie Z-Series monitors (XL2411, XL2420, XL2720, XL2735, XL2540, XL2546)

V6 firmware Benq xl2411 zowie Can't use blur buster utility.

Postby dlehddud217 » 23 Sep 2017, 05:41

So as the title says,

I have firmware v6 and the utility cannot detect the monitor.

Does anyone have an idea?

This is bought from Korea but i don't think that's an issue here.
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Re: V6 firmware Benq xl2411 zowie Can't use blur buster util

Postby Chief Blur Buster » 23 Sep 2017, 21:56

-- Make sure to exit service menu (if you brought it up)
-- Try a different cable. Sometimes it causes problems.
-- Try a different port. (e.g. DVI versus HDMI versus DisplayPort)
-- Try a different computer. (even a laptop)

For another method of troubleshooting, download Entech Taiwan's free SoftMCCS troubleshooting utility -- and tell me if it can "see" your monitor successfully. If the "Capabilities string" does not show up, then Blur Busters Strobe Utility can't communicate with the monitor.
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