Page 2 of 2
Re: Please Help upgrading to V2 on the XL2720z
Posted: 19 Apr 2014, 14:53
by LogicElite
Chief Blur Buster wrote:Let me try to help out here:
There are two people here that got it working by repeating the firmware upgrade process again:
1. Unplug monitor from power for a few seconds.
2. Plug in monitor.
3. Turn off your monitor, keep it in standby mode. Do not connect any cables except VGA cable
4. Follow procedures at
http://www.blurbusters.com/benq/diy-fir ... -z-series/
If it fails, try:
- A different VGA cable from the monitor to the MSTAR ISP;
- Plug your MSTAR ISP to a different USB port (not through a hub);
- Upgrade your monitor from a different computer;
Which MSTAR ISP are you using? Are you using the unit obtained from cart100, or one of the other clones?
There are also more people who had similar issues as yours, but they solved it by repeating the upgrade process again:
http://forums.blurbusters.com/viewtopic.php?f=13&t=604
So they have successfully fixed this by repeating the upgrade.
Hundreds have followed the DIY upgrade successfully, so what happened here is rare. Let me know if the suggestions above solves your problem.
Hi Chief,
He's using my unit (the one from aliexpress).
Please keep us posted superslug, have you followed Chief's instructions?
And btw.. there is someone in london (canada) who is interested to upgrade
Thanks.
Re: Please Help upgrading to V2 on the XL2720z
Posted: 21 Apr 2014, 07:48
by LogicElite
Wow.. this guy took my unit without paying any shipping fees and deleted his account...
[Address information moved to private message]
Chief, can you track his email?
Re: Please Help upgrading to V2 on the XL2720z
Posted: 21 Apr 2014, 10:19
by Chief Blur Buster
Hello,
MSTAR ISP from aliexpress are considered more tricky to operate than cart100 units.
You need to use a different set of instructions for aliexpress units (Turning on DVI HPD On in Service Menu, and then upgrading over DVI instead of VGA, since the VGA on the aliexpress units don't usually work). LogicElite's unit is one of those from aliexpress.
HOWEVER, all buyers must pay their sellers for their MSTAR ISP (preferably BEFORE shipment) and if payment cannot be made, the unit MUST be returned. Problems using a MSTAR ISP is never an excuse for non-payment or non-return of MSTAR ISP's. Theft is not tolerated on Blur Busters. However, if this is simply a frustration on what you think might be non-working, you must still return the unit if you refuse to pay.
superslugz27 -- can you:
(1) make sure you send a PM to LogicElite telling him that you will be paying for your unit,
(2) or make sure you return the ISP back to LogicElite;
Appreciated! Let's preferably bring this to a good & happy resolution.
Blur Busters Forums is a community of co-operative users.
Re: Please Help upgrading to V2 on the XL2720z
Posted: 23 Apr 2014, 11:35
by superslugz27
Logicelite I sent you a PM the day I got the unit.
I asked you in a PM if you took paypal and where to ship the unit but you never responded.
Further more you never Pm'ed me asking if I even got the unit, please don not accuse me of not paying for the unit, or keeping it.
As far as deleting my account I don't know what you are talking about, my blur busters account has been always active.
As far as the monitor is concerned the tech said that the monitor power supply may have gone bad.
So I do not think something is wrong with the MStart unit.
Re: Please Help upgrading to V2 on the XL2720z
Posted: 23 Apr 2014, 12:24
by superslugz27
I fully intend on paying the rental fee and shipping as agreed.
Re: Please Help upgrading to V2 on the XL2720z
Posted: 23 Apr 2014, 12:55
by LogicElite
superslugz27 wrote:Logicelite I sent you a PM the day I got the unit.
I asked you in a PM if you took paypal and where to ship the unit but you never responded.
Further more you never Pm'ed me asking if I even got the unit, please don not accuse me of not paying for the unit, or keeping it.
As far as deleting my account I don't know what you are talking about, my blur busters account has been always active.
As far as the monitor is concerned the tech said that the monitor power supply may have gone bad.
So I do not think something is wrong with the MStart unit.
I'm very pleased to hear from you
Unfortunately I have not received any of your message and when I tried to bring you support by PM your account was disabled ... so it was impossible for me to communicate with you. Regardless, we hear from you and I'm glad that you currently have the support from BENQ. Ill make sure to send you shipping info shortly for returning the unit.
Thanks.
Re: Please Help upgrading to V2 on the XL2720z
Posted: 23 Apr 2014, 13:29
by superslugz27
Are you sure you typed my name right? I was able to communicate with godimas telling him I got the unit, he replied back to me.
Re: Please Help upgrading to V2 on the XL2720z
Posted: 29 Apr 2014, 15:43
by superslugz27
I have shipped the unit today,