Black screen trouble with Acer XF252qxbmiiprzx

[mameloff]

I've been getting black screens while playing PUBG, and once it happens, the black screens will continue intermittently.
It's a black screen for about a second. The power light on the monitor remains on.

I've replaced the cable and it doesn't solve the problem, even with an HDMI 2.0 and DP cable. The cause of the problem is unknown.Please let me know if you know of any solution tips.

thank you

PC SPEC
CPU:Ryzen 7 3800X
VGA:Radeon RX 5700 XT 8GB GDDR6
Connection:HDMI2.0 / DPcable

AMD driver software version 20.2.2
Windows version : 1903
OS build 18362.720

Install software
Discord
Logicool G HUB
Team speak3
OBS Studio
Google Chrome

[Chief Blur Buster]

I've been getting black screens while playing PUBG, and once it happens, the black screens will continue intermittently.
It's a black screen for about a second. The power light on the monitor remains on.

Any patterns to the black screen?

Do you have FreeSync enabled or disabled?

Does the black screen coincide with any moments like low frame rates or high frame rates?

[Leki]

see the know issues https://www.amd.com/en/support/kb/relea ... win-20-3-1

5700 XT has had lots of black screen issues, most fixed now but some still remain.

Disable GPU hardware acceleration in discord can help too.