360HZ display port to USB-c

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epeleptik
Posts: 1
Joined: 22 May 2021, 19:25

360HZ display port to USB-c

Post by epeleptik » 22 May 2021, 19:47

Hello,

i have an issue an i need your help,

i recently bought a 360HZ monitor " Alienware AW2521h " and i want to use it as external monitor for my laptop " MSI GP76 Leopard 10UG-648XFR "

the problem is i do only have 2 ports for display on my laptop 1 is HDMI and the other one is Type-C USB3.2 gen 2 w/ DP1.4

so i connected it with DP cable IN into my monitor and mini DP out with an Apple adapter mini DP to USB-c / thunderbolt 3
and the problem is it seems like it does not support 360HZ refresh rate, when u switch to 240hz 144hz it works perfectly but when i try to set in to 360HZ the monitor is turning OFF like for 1 - 2 sec then ON it happens randomly, ive already checked everything related to software like drivers or any other that my create a conflict, someone have an idea where to look? what is the problem?
maybe the adapter mini DP to USB-c does not support 360HZ ...
any suggestion?

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