No single image and bad crosstalk at 50Hz on XL2411P

[nuninho1980]

Hello.

I've BenQ XL2411P with Blur Reduction enabled.

I changed to 50Hz but I got no strobe - bad, I run NV Control Panel to increase total vertical pixels from default as 1126 to 1350 and... I can enable strobe! But I got mini-double image - bad but minimum crosstalk - good.
I used Blur Busters Strobe Utility and I tried to change "crosstalk area" from 0 to 17 and I can get single image (= pure-smooth motion)!! But... I got worse crosstalk in the vertical pixel between 0 and ~250.

--> We need new firmware to fix strobe failure at 50Hz on Blur Reduction enabled, ok?

[nuninho1980]

Current firmware version: V006-20190318

If you as admin can't solve this thread, you or I may contact to BenQ for new firmware.

[nuninho1980]

I've contacted to BenQ for new firmware and later... but probably BenQ (Portugal) said no. :/

I increased total vertical pixels (TVP) to 1358 for 1920x1080@50Hz. I tried to increase again TVP to 1480 but I get "out of range".

TVP | strobe at 1920x1080@50Hz
1114 as default | 0% enable = strobe disabled and super bright and I tried "crosstalk area" 8 or up but I get black screen
1358 | ~40% enable - with little strobe and "crosstalk area" 5 for minimum crosstalk but mini-double image. "crosstalk area" 18 for 100% strobe and single image but worse crosstalk

Any solution?

[nuninho1980]

Watch on youtube - https://youtu.be/BZYWJdCaKjw