AW2723DF, random black screen flicker with gsync on

Talk about NVIDIA G-SYNC, a variable refresh rate (VRR) technology. G-SYNC eliminates stutters, tearing, and reduces input lag. List of G-SYNC Monitors.
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sew333
Posts: 40
Joined: 13 Nov 2017, 12:45

AW2723DF, random black screen flicker with gsync on

Post by sew333 » 22 Sep 2023, 17:15

Hi. I plugged this pc and formatted disk in uefi.

13900K stock

2x16 GB DDR5 GSKILL 6800

Rtx 4090 Gigabyte Gaming

Aorus Elite Z790 AX

SSD KINGSTON 2TB

Seasonic 1300W PX ATX 3.0 PCIE 5.







My monitor is Alienware AW2723DF 1440P







I have a G-Sync compatible monitor, and if G-Sync is enabled my monitor will go black for about a second if I open a store page in STEAM and scroll the video out of view. It will then go black again if I scroll it into view. The video plays fine and otherwise Steam itself works normally, but if the video enters or exits the visible area of the screen the display loses sync for a short while 1 second. It doesn't do it if G-Sync is off. No other application on my system causes this.











Look at:
https://www.youtube.com/watch?v=wqQC7A56kRA


( its not my pc pc,but it shows the issue ). Ah and i have 1 monitor only. Not 2 two monitors.






( its not my pc pc,but it shows the issue ). Ah and i have 1 monitor only. Not 2 two monitors.

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imprecise
Posts: 277
Joined: 16 Nov 2022, 13:47

Re: AW2723DF, random black screen flicker with gsync on

Post by imprecise » 25 Sep 2023, 07:27

I've seen this on a lot of Dell monitors. It's usually a bad display cable or bad port on the monitor. Dell has quality control issues with the DisplayPort cables they use.

You should be able to test both since it has an HDMI port as well. If you buy a new DisplayPort cable, make sure it's a good quality one.

Oh and it could just be the cable isn't plugged in all the way.

sew333
Posts: 40
Joined: 13 Nov 2017, 12:45

Re: AW2723DF, random black screen flicker with gsync on

Post by sew333 » 08 Oct 2023, 06:42

Ok i restarted STEAM ( it was happening only in steam app ) and no more that issue. So its ok.

Also i disabled and re enabled again HW ACCELERATION in steam settings. Now its ok. With gsync on even.


So it waas not monitor or cable?

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