screen tearing cause gsync is not on xg2431?

[chbunyas]

Recently just got A xg2431 and i am experiencing screen tearing and i feel like this is a result of gsync not working i have pure xp set to off and freesync turned on and i am using the included display cable but the monitor still comes up as not validated for gsync i even isntalled the latest firmware from ViewSonic website

Screenshot 2024-01-06 025158.png (28.75 KiB) Viewed 1303 times

my specs are a 3070 and r7 5800x3d any help would be appreciated

[vlad54rus]

It's not working because you haven't ticked "Enable settings for the selected display model".