BENQ XL2720Z 27" of goodness :) [Version 2 firmware is good]
Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
Sent mine back today maybe i go for an asus or wait till they fix it ...
Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
It's a shame. Had this monitor worked as advertised and especially with the Blur Chief's suggestions being implemented, BENQ could've cornered the market with the anti-motion blur technology. Instead they're driving everybody away, never to buy from them again, lol.
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
The firmware is not user replaceable, so you will need to get it exchanged if you want to use the upcoming Blur Busters Utility for Z-series monitors.Mouzuone wrote:Just received my 20Z here in Germany... and it's buggy. Great!
It lacks the extra settings like strobe-persistence settings and obviously looks a whole lot worse than the original lightboost.
I got it for a comparably good price, so I mind sending it back. If prices start to drop heavily due to the bug and there's no firmware fix within two weeks I'll will probably send it back and wait for betterment.
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
Hey Chief,
should I get in contact with BenQ directly or send it back to the distributor? I really don't think the last instance mentioned knows about the firmware upgrade at all.
should I get in contact with BenQ directly or send it back to the distributor? I really don't think the last instance mentioned knows about the firmware upgrade at all.
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
<30 days = StoreMouzuone wrote:Hey Chief,
should I get in contact with BenQ directly or send it back to the distributor? I really don't think the last instance mentioned knows about the firmware upgrade at all.
>30 days = BENQ
Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
When returning to the store, make sure to avoid being charged any restocking fees or the like, as BenQ has admitted to the bug affecting these units, and that you're returning it due to this bug.
Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
hey, im from germany and got the bug too.
They wrote that the newest firmware was available since the 11.12.13 my monitor (bought by amazon 14.2.14) was build @6.12.13
and that this (11.12.13) is the newest firmware for the future.
My question now: Does it make sence trying to get a newer Monitor ? => is the motion blur issue fixed until the 11.12.13.
Thanks for the information about the bug.
PS: I found the bug with ur description but i tried to reproduce it in Counterstrike GO 250 - 330 fps @144 hz. I cant notice it ingame and the monitor is quiete good (with bug).
this is the answer to my email describing the bug @my monitor. The monitor is quite fine but i want to get a bug free too(price 500€).die letzte Firmwareversion ist vom 11.12.2013. Geräte die nach diesem Zeitpunkt gebaut wurden, haben also die neueste Software. Ihr Gerät wurde am 06.12. produziert, also eine Woche zu früh für die neueste Software. Ob weitere Updates geplant sind, ist uns nicht bekannt.
They wrote that the newest firmware was available since the 11.12.13 my monitor (bought by amazon 14.2.14) was build @6.12.13
and that this (11.12.13) is the newest firmware for the future.
My question now: Does it make sence trying to get a newer Monitor ? => is the motion blur issue fixed until the 11.12.13.
Thanks for the information about the bug.
PS: I found the bug with ur description but i tried to reproduce it in Counterstrike GO 250 - 330 fps @144 hz. I cant notice it ingame and the monitor is quiete good (with bug).
Last edited by kuschluk on 17 Feb 2014, 12:02, edited 1 time in total.
Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
I realize this discussion is in regards to the XL2720Z; however, the XL2420Z is also affected by the strobe timing bug. The XL2420Z I have appears otherwise flawless, and I'm very interested in the reports of user-upgraded firmware for the XL2720Z, and if the same procedure with appropriate firmware would work with the XL2420Z. I'd much prefer to spend $50 on a piece of hardware rather than deal with return shipping and getting a completely different XL2420Z with other potential problems.
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
Officially BENQ doesn't want users to upgrade the firmware themselves,
even though unofficially it is possible.
even though unofficially it is possible.
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]
That firmware will not work with the upcoming Blur Busters Strobe Utility.kuschluk wrote:From kusluk:
They wrote that the newest firmware was available since the 11.12.13 my monitor (bought by amazon 14.2.14) was build @6.12.13 and that this (11.12.13) is the newest firmware for the future.
It will be the newer one coming right after that.
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Forum Rules wrote: 1. Rule #1: Be Nice. This is published forum rule #1. Even To Newbies & People You Disagree With!
2. Please report rule violations If you see a post that violates forum rules, then report the post.
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