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Alienware AW2523HF 360Hz - Monitor with Poor Performance and Stuttering.
Posted: 02 May 2025, 16:48
by joaopikalisa
Fuck, I’ve just bought a new 360Hz monitor and it looks like shit, even though a week ago I had another unit of the same model and everything was fine. In every game, it showed stuttering and, even with everything set up and updated, it doesn’t seem to be at 144Hz. Does anyone know what might be going on? Last week, with the previous unit (which I returned due to some dead pixels), motion clarity was perfectly fine. But with this new unit, although everything else seems okay, I’ve noticed this issue. I’m already on my third unit of the Alienware AW2523HF, and this unit really doesn’t seem to be running at high refresh rates — even in games like CS2, where my FPS goes over 360 or stays close to it. I’ve tried pretty much everything: swapped cables, updated drivers and BIOS, cleaned the disk, reinstalled games, and more — but none of it seems to have fixed the issue. In Windows, everything looks smooth, just like 360Hz should, but in any game, it doesn’t feel even close to that. My perception when I turned it on and played for the first time yesterday was awful, I almost felt like vomiting. When moving the camera, nothing felt like the previous unit. I’ve had this issue before with a Zowie 144Hz monitor. Honestly, there’s no difference between this 360Hz unit and my old 60Hz monitor
Re: Alienware AW2523HF 360Hz - Monitor with Poor Performance and Stuttering.
Posted: 02 May 2025, 19:58
by Chief Blur Buster
Question...
Are you multimonitor? Or have a TV connected?
Try single monitor mode. Try disabling all the secondaries to focus the Hz only on the primary. I've seen 360Hz look like 60Hz because a 60Hz display was simultaneously connected...
Left field advice: Also, what does www.testufo.com/animation-time-graph look?
Rationale: Browser Javascript are a canary in coal mine because browser are stuttery beasts, and if a browser can be managed to framepace well, then most other things (usually) will framepace better than a browser can. Bringing the web browser to good framepacing (only 1 red spike per 5 seconds is a good benchmark to try to aim for) can really help the rest of your system -- "whac-a-mole" on the weak links so you can focus on other optimizations.
Re: Alienware AW2523HF 360Hz - Monitor with Poor Performance and Stuttering.
Posted: 09 May 2025, 14:15
by kyube
This might be related if you have an AMD GPU:
viewtopic.php?t=12646
There seems to be some display timings related issue with some particular displays such as the AW2523HF, which the AMD GPU driver dislikes & causes the hardware cursor to noticably stutter.
Here's another one, same issue but older topic:
https://old.reddit.com/r/Amd/comments/e ... on_is_one/
Disclaimer: The solution mentioned in the Reddit thread is not optimal at all. It leads to a ~5ms latency overhead.
MouseTrail=-1 tells Windows to swap to the software cursor instead of relying on the GPU's hardware cursor.
Source:
@Calypto
(blue = hardware cursor, orange = software cursor)
Re: Alienware AW2523HF 360Hz - Monitor with Poor Performance and Stuttering.
Posted: 10 May 2025, 04:53
by Discorz
kyube wrote: ↑09 May 2025, 14:15
This might be related if you have an AMD GPU:
viewtopic.php?t=12646
There seems to be some display timings related issue with some particular displays such as the AW2523HF, which the AMD GPU driver dislikes & causes the hardware cursor to noticably stutter.
Interestingly I'm facing this issue with other displays too. Playing around with timings/clocks helped, but its not the core solution. This could be gpu related. Didn't test it yet tho.
Re: Alienware AW2523HF 360Hz - Monitor with Poor Performance and Stuttering.
Posted: 12 May 2025, 12:29
by naporitan
joaopikalisa wrote: ↑02 May 2025, 16:48
Fuck, I’ve just bought a new 360Hz monitor and it looks like shit, even though a week ago I had another unit of the same model and everything was fine. In every game, it showed stuttering and, even with everything set up and updated, it doesn’t seem to be at 144Hz. Does anyone know what might be going on? Last week, with the previous unit (which I returned due to some dead pixels), motion clarity was perfectly fine. But with this new unit, although everything else seems okay, I’ve noticed this issue. I’m already on my third unit of the Alienware AW2523HF, and this unit really doesn’t seem to be running at high refresh rates — even in games like CS2, where my FPS goes over 360 or stays close to it. I’ve tried pretty much everything: swapped cables, updated drivers and BIOS, cleaned the disk, reinstalled games, and more — but none of it seems to have fixed the issue. In Windows, everything looks smooth, just like 360Hz should, but in any game, it doesn’t feel even close to that. My perception when I turned it on and played for the first time yesterday was awful, I almost felt like vomiting. When moving the camera, nothing felt like the previous unit. I’ve had this issue before with a Zowie 144Hz monitor. Honestly, there’s no difference between this 360Hz unit and my old 60Hz monitor
You should check out my thread
viewtopic.php?f=10&t=14611