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Problem with my HDMI on BENQ XL2720Z
Posted: 29 Jan 2014, 21:47
by snapshow
This is great info , thanks for the heads up but I have a different problem with this monitor, I cant get my HDMI to work, is this a bug? I can't seem to get any help from BenQ and my frustration grows, how hard can it be to plug a cable in, I am using GTX780 and had no issues with my old Samsung monitor, this one wont even detect it? Am I missing something here, I am stuck using a DVI input, but find it strange that it wont detect My HDMI? Anybody else have an issue with this?
Re: Problem with my HDMI on BENQ XL2720Z
Posted: 29 Jan 2014, 22:07
by Chief Blur Buster
(I've split your post to a separate thread)
Did you try to change input via BENQ Menu -> System -> Input?
Have you tried:
- A different HDMI cable?
- Multiple different HDMI devices?
If none works, your input might be defective. Return to your store for a warranty claim/exchange.
Re: Problem with my HDMI on BENQ XL2720Z
Posted: 29 Jan 2014, 22:10
by snapshow
yup tried all the above...just keeps changing it back to DVI input cause it will not detect the cable, I tried 3 cables..I guess it couold be defective..is there software or drivers for this monitor...thanks for the reply..
Re: Problem with my HDMI on BENQ XL2720Z
Posted: 29 Jan 2014, 22:15
by Chief Blur Buster
Correct menu, multiple cables, and multiple devices?
Here, it does appear that a possible warranty claim/exchange is in order.