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BenQ XL2546 Faulty Panel ( white screen )
Posted: 23 Nov 2017, 14:53
by Markzehh
The menu buttons don't bring up the menu's its stuck on the white screen, tried dvi, hdmi and DP nothing works. Is it fully broken?
Re: BenQ XL2546 Faulty Panel ( white screen )
Posted: 23 Nov 2017, 18:53
by RealNC
Yep. It's dead.
Re: BenQ XL2546 Faulty Panel ( white screen )
Posted: 04 Oct 2018, 09:57
by METALL
Hello, bought this monitor today, 2 hours it worked fine but then it started to go to the white screen, off/on and it works again a minute or two and again goes to the white screen, is this marriage?
https://www.youtube.com/watch?v=zSqtrpOjpj0
Re: BenQ XL2546 Faulty Panel ( white screen )
Posted: 05 Oct 2018, 13:20
by Chief Blur Buster
It's probably an RMA situation here. This isn't normal.
You could try putting a desk fan behind the monitor and see what happens -- possibly that something defective is prematurely overheating inside the monitor as it warms up. But that is abnormal. (Unless you're running a very hot baseboard heater behind the monitor). If it's cycling, it may be a component that's failing momentarily, cools down, works again, overheats, stops working, cools down, works again, overheats, stops working -- cycle rinse and repeat.
Re: BenQ XL2546 Faulty Panel ( white screen )
Posted: 06 Oct 2018, 02:12
by METALL
Chief Blur Buster wrote:It's probably an RMA situation here. This isn't normal.
You could try putting a desk fan behind the monitor and see what happens -- possibly that something defective is prematurely overheating inside the monitor as it warms up. But that is abnormal. (Unless you're running a very hot baseboard heater behind the monitor). If it's cycling, it may be a component that's failing momentarily, cools down, works again, overheats, stops working, cools down, works again, overheats, stops working -- cycle rinse and repeat.
Thank you for the answer,I passed it to the service center for quality control, waiting for the result within 20 days