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Issue with v2 upgrade [now fixed]

Posted: 04 Jun 2014, 15:17
by msh100
I am not entirely sure what's going on here, however I have run the upgrade using the MSTAR ISP tool.

My monitor reports it is on V002-20131209, so I assume it has updated.

When I try to load the blurbusters utility however I get this:
Image

I ran the update a few times. DDC/CI is enabled, AMD CCC detects the display (http://entirely.pro/img/1401912891-PG3l.jpg) and the drivers are installed, I tried another DVI cable, and I am not in service menu mode.

The only issue I can think of is that there was an issue during the update or something on Windows is the problem, when I did the update (from here http://www.blurbusters.com/benq/diy-fir ... q-z-series) at step 11 I got a notice saying "program files not ready" but then it appeared to be fine.

Any help or suggestions would be great! Thank you

Re: Issue with v2 upgrade [now fixed]

Posted: 06 Jun 2014, 18:54
by Chief Blur Buster
If your monitor says V2, the upgrade succeeded.
However, the computer is able to communicate to the monitor over the DDC/CI line.

-- Try to you reboot your monitor: Unplug your monitor and plug it in again.
-- Also, did you exit the monitor's burn-in mode?

Let me know if this works!