Help with "Display Pilot" benq monitor program

Everything about displays and monitors. 120Hz, 144Hz, 240Hz, 4K, 1440p, input lag, display shopping, monitor purchase decisions, compare, versus, debate, and more. Questions? Just ask!
Post Reply
randyyle
Posts: 3
Joined: 02 Nov 2014, 09:43

Help with "Display Pilot" benq monitor program

Post by randyyle » 02 Nov 2014, 09:45

I recently got a gaming monitor, the BenQ XL2420Z, everything is great about it but just one thing, i can't use their program, the Display Pilot program. Each time i load up the program it says, "Enumerating Display Devices Phase 1", then it says "Display pilot has stopped working."

I've tried to re install it like 5-7 times but still doesn't work. I've tried to install it via their website and the CD they gave me.

I'm running windows 7 64bit and i'm also using a r9 270 if that helps

gamerscore
Posts: 49
Joined: 03 Nov 2014, 14:34

Re: Help with "Display Pilot" benq monitor program

Post by gamerscore » 03 Nov 2014, 19:13

Hi, I was experiencing the same error before. What I did to fix the issue was to uninstall AMD driver 14.9 and replaced it with a 14.4. Since then the display pilot works flawlessly. Do try other newer versions as I have not tested them. Hope this helps.
Intel i7 4770k @ 4.2Ghz
Gigabyte Gefore GTX 980 G1 Gaming
Benq XL2411Z

randyyle
Posts: 3
Joined: 02 Nov 2014, 09:43

Re: Help with "Display Pilot" benq monitor program

Post by randyyle » 04 Nov 2014, 12:53

gamerscore wrote:Hi, I was experiencing the same error before. What I did to fix the issue was to uninstall AMD driver 14.9 and replaced it with a 14.4. Since then the display pilot works flawlessly. Do try other newer versions as I have not tested them. Hope this helps.
you sir, are a legend ! I posted about my problem on 5 forums and no help. Tried your suggestion and it work, thank you so much !!!

Also have u tried updating the new driver after u reinstall it back to 14.4 ?

TheShrewKing
Posts: 2
Joined: 06 Dec 2014, 00:06

Re: Help with "Display Pilot" benq monitor program

Post by TheShrewKing » 06 Dec 2014, 00:08

Bump.

Have you tried updating to the new 14.9 AMD drivers?

Post Reply