No compatible monitor found (XL2411Z)

Adjusting BENQ Blur Reduction and DyAc (Dynamic Acceleration) including Blur Busters Strobe Utility. Supports most BenQ/Zowie Z-Series monitors (XL2411, XL2420, XL2720, XL2735, XL2540, XL2546)
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boulmerbear
Posts: 19
Joined: 07 Dec 2014, 05:55

No compatible monitor found (XL2411Z)

Post by boulmerbear » 21 Feb 2015, 16:44

I'm connecting via a HDMI out on my laptop, and I can see my computer on the monitor but I get that error message. I have installed the "pivot" software from the CD, but I don't think that's anything to do with the drivers.

Don't know what to do

boulmerbear
Posts: 19
Joined: 07 Dec 2014, 05:55

Re: No compatible monitor found (XL2411Z)

Post by boulmerbear » 21 Feb 2015, 17:37

I feel it worth mentioning that I had an older version of the strobe utility installed, and after plugging the monitor in the first time the utility recognized the monitor.

Regrettably I thought it a good idea to install the latest version of the software and it now doesn't work :oops:

So why did it work with the older version of the software? I've also just tried connecting via d-sub and the result is the same. I've checked the driver and this is what it says when connected via d-sub:

http://imgur.com/s15TwAS

and

http://imgur.com/NvETH4E

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