BENQ XL2720Z 27" of goodness :) [Version 2 firmware is good]

Adjusting BENQ Blur Reduction and DyAc (Dynamic Acceleration) including Blur Busters Strobe Utility. Supports most BenQ/Zowie Z-Series monitors (XL2411, XL2420, XL2720, XL2735, XL2540, XL2546)
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GitDat
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by GitDat » 05 Mar 2014, 18:06

Chief Blur Buster wrote:UPDATE: As of today, March 5th there is now a solution forthcoming for users who want to use Blur Busters Strobe Utility. News forthcoming.
Excellent. Thanks, Chief :) I was hoping they'd step forward and take care of this situation. Especially for us early buyers.
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by Chief Blur Buster » 05 Mar 2014, 18:09

GitDat wrote:
Chief Blur Buster wrote:UPDATE: As of today, March 5th there is now a solution forthcoming for users who want to use Blur Busters Strobe Utility. News forthcoming.
Excellent. Thanks, Chief :) I was hoping they'd step forward and take care of this situation. Especially for us early buyers.
;)
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by retsopmi » 06 Mar 2014, 19:51

How do you check the firmware version of your monitor?

Both of the monitors I've received have Nov 2013 manufacture dates. So if the new firmware wasn't until Dec I would assume I don't have a fixed one.

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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by Chief Blur Buster » 06 Mar 2014, 22:08

retsopmi wrote:How do you check the firmware version of your monitor?

Both of the monitors I've received have Nov 2013 manufacture dates. So if the new firmware wasn't until Dec I would assume I don't have a fixed one.
Service menu. Turn off monitor. Hold MENU (the 2nd last touch dot) while tapping the POWER touch button. Wait 5 seconds for monitor to boot up. When monitor is on, tap MENU. Firmware version number is displayed in this Service Menu.
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by ChristopherODd » 07 Mar 2014, 13:44

I'm a bit confused. Will the strobe utility work for any FW? Or only a specific one?

IF so, what FW is the "correct" one? Monitor arrived today so I'll be looking to check it out.

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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by Chief Blur Buster » 07 Mar 2014, 19:57

ChristopherODd wrote:I'm a bit confused. Will the strobe utility work for any FW? Or only a specific one?
Only a specific one, the one already mentioned earlier.
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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by TheRulesLawyer » 08 Mar 2014, 11:12

retsopmi wrote:Both of the monitors I've received have Nov 2013 manufacture dates. So if the new firmware wasn't until Dec I would assume I don't have a fixed one.
I have a xl2420z with a Jan manufacture date and a NOV firmware revision. I guess they were in no hurry to fix things.
:x

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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by pnum » 08 Mar 2014, 13:19

same my xl2420z with January manufacture date has firmware 20131126

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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by sketchdude » 08 Mar 2014, 21:48

TheRulesLawyer wrote:
retsopmi wrote:Both of the monitors I've received have Nov 2013 manufacture dates. So if the new firmware wasn't until Dec I would assume I don't have a fixed one.
I have a xl2420z with a Jan manufacture date and a NOV firmware revision. I guess they were in no hurry to fix things.
:x
It is my belief that Benq are not going to fix the firmware on this monitor. The only official statement from Benq seems to confirm this and unless Benq officially state that there is an issue and BTW they are saying there is not there will be no firmware fix. All these rumours about a bug in these monitors started here and should end here.

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Re: BENQ XL2720Z 27" of goodness :) [and firmware bug]

Post by Chief Blur Buster » 08 Mar 2014, 22:02

sketchdude wrote:It is my belief that Benq are not going to fix the firmware on this monitor. The only official statement from Benq seems to confirm this and unless Benq officially state that there is an issue and BTW they are saying there is not there will be no firmware fix. All these rumours about a bug in these monitors started here and should end here.
The bug is not a rumour.

- Customers have noticed. Look at the customer complaints, including negative amazon reviews on XL2420Z as well as dissapointed posts.
- It is annoyingly distracting in games.
- pcmonitors.info and TFTcentral (my friends) have seen the bug, and are also going to cover the Blur Busters Strobe Utility when they publish their reviews. Adam Simmons sees the issue during gameplay too. He has a beta copy and sees the improvement.
- Keep tuned for a forthcoming announcement.

Some people are sensitive to VSYNC OFF tearing. Others are not.
Some people are sensitive to stutters. Others are not.
Some people have never tried LightBoost and don't notice the problem.
Some people are sensitive to strobe crosstalk, while others are not. This is likely the case for you.
Remember, thousands have bought LightBoost, thanks to Blur Busters publicity on that.
I have designed strobe backlights, see my Electronics Hacking: Creating a Strobe Backlight and the Blur Busters Area 51 Discussions, you will see I know the strobe backlight science well.

You need to read the user complaints more closely. Your eyes are probably not as sensitive as some of ours, or you may not be eliminating enough other motion imperfections (e.g. Microstutters) in order to clearly see the issue, which has been bothering hundreds, including me. Some people who aren't as bothered, call it a quirk or design, rather than a bug. They calibrated to reduce 1-2ms of input lag, while severely degrading motion clarity. To me, it looks like a duck, it quacks like a duck, and thus is a duck, so I call it "bug", especially if it is not adjustable to user preference.

As I have designed blur reduction technologies, you should know BlurBusters started because of my home brew strobe backlight project, buddy! Currently, Z series Blur Reduction is worse than ULMB, LightBoost, and Turbo240 because of a very simple strobe timing adjustment. Many of these strobe backlights exist because Blur Busters helped make LightBoost popular, and manufacturers noticed.

The Blur Busters Strobe Utility fixes the issue, and makes Z series Blur Reduction better looking than LightBoost (no lightboost color tint, full contrast range, and motion clearer than a 27 inch LightBoost monitor, thanks to proper strobe timing and wider persistence adjustment range than LightBoost). Obviously, it requires a compatible Z-series monitor that works with the utility (correct firmware).
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