Dead Pixel on Omen X 25F 240Hz?

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boxszs
Posts: 25
Joined: 17 Aug 2019, 13:43

Dead Pixel on Omen X 25F 240Hz?

Post by boxszs » 10 Sep 2020, 21:42

Turned my monitor on today and I see this. Doesn't seem to go away with a wet microfiber cloth. Had the monitor since 12/9/19 via Google Shopping. Who should I contact in getting this replaced; Google or HP?

Video: https://streamable.com/pi7ayb

Picture: https://i.imgur.com/r0NYLby.jpg

Of course this happens right at the start of the semester. I don't have another monitor to use if I have to send this in. :evil:

Stevie66
Posts: 223
Joined: 06 Aug 2020, 15:56

Re: Dead Pixel on Omen X 25F 240Hz?

Post by Stevie66 » 10 Sep 2020, 22:14

Not sure what Google Shopping is or if it even has a warranty, if it does then you need to find out if/what HPs warranty is on dead pixels then take it from there.

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