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Dead Pixel on Omen X 25F 240Hz?

Posted: 10 Sep 2020, 21:42
by boxszs
Turned my monitor on today and I see this. Doesn't seem to go away with a wet microfiber cloth. Had the monitor since 12/9/19 via Google Shopping. Who should I contact in getting this replaced; Google or HP?

Video: https://streamable.com/pi7ayb

Picture: https://i.imgur.com/r0NYLby.jpg

Of course this happens right at the start of the semester. I don't have another monitor to use if I have to send this in. :evil:

Re: Dead Pixel on Omen X 25F 240Hz?

Posted: 10 Sep 2020, 22:14
by Stevie66
Not sure what Google Shopping is or if it even has a warranty, if it does then you need to find out if/what HPs warranty is on dead pixels then take it from there.