XL2420Z availability?

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Q83Ia7ta
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Joined: 18 Dec 2013, 09:29

Re: XL2420Z availability?

Post by Q83Ia7ta » 02 Feb 2014, 19:24

Oofloom wrote:Just in case you guys don't know, there also an XL2411Z coming. Slightly lower input lag than the XL2420Z, but with fewer inputs.
Share with us info where you get "XL2411Z have lower input lag than the XL2420Z".

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masterotaku
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Re: XL2420Z availability?

Post by masterotaku » 02 Feb 2014, 19:43

Q83Ia7ta wrote:
Oofloom wrote:Just in case you guys don't know, there also an XL2411Z coming. Slightly lower input lag than the XL2420Z, but with fewer inputs.
Share with us info where you get "XL2411Z have lower input lag than the XL2420Z".
From the BenQ website (http://www.benq.com/product/LCD/XL2411Z):
"Ultra-Smooth Gaming Experience

Take advantage of ultra low 0.001-frame input lag to embrace the smoothest gaming experience! To give gamers precious milliseconds during the game, all action will be rendered smoothly without ghosting, and mouse motion will be synchronized with no latency."
CPU: Intel Core i7 7700K @ 4.9GHz
GPU: Gainward Phoenix 1080 GLH
RAM: GSkill Ripjaws Z 3866MHz CL19
Motherboard: Gigabyte Gaming M5 Z270
Monitor: Asus PG278QR

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mars
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Re: XL2420Z availability?

Post by mars » 03 Feb 2014, 01:40

Is the XL2411Z a European only model?

TheRulesLawyer
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Joined: 17 Jan 2014, 00:09

Re: XL2420Z availability?

Post by TheRulesLawyer » 03 Feb 2014, 12:40

Hmm still saying order processing after ordering on the 30th. Anyone get a tracking number yet for the latest batch?

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mars
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Re: XL2420Z availability?

Post by mars » 03 Feb 2014, 13:16

TheRulesLawyer wrote:Hmm still saying order processing after ordering on the 30th. Anyone get a tracking number yet for the latest batch?
Same here. It still says order processing and it was ordered about 1AM on Thursday. If it changes tonight I'll chalk it up to slow processing.

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mars
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Re: XL2420Z availability?

Post by mars » 04 Feb 2014, 09:59

I asked customer service about an update on the order and they said their system hasn't been updating properly. After they checked on the order it showed it was shipped, either last Friday or yesterday, and I would get an email with a tracking number by tonight.

Their online chat service was really easy to use, just make sure you use the email that is under your account because they'll use that to check on your order.

TheRulesLawyer
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Joined: 17 Jan 2014, 00:09

Re: XL2420Z availability?

Post by TheRulesLawyer » 04 Feb 2014, 12:48

I chatted with them yesterday. They said it would go out that day, but still processing and no tracking number yet. Not sure if they're lying or just incompetent. Usually when I get a extended processing thing on an order it means either a) There was a problem with my payment and they didn't bother to tell me or b) They didn't really have stock when they said they did and are waiting for it to come in. We'll see.

srsbsns
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Joined: 20 Jan 2014, 23:13

Re: XL2420Z availability?

Post by srsbsns » 05 Feb 2014, 11:45

I have tracking on mine. ETA is Friday. I'll provide feedback once I get a chance to test.

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mars
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Re: XL2420Z availability?

Post by mars » 05 Feb 2014, 17:16

So after talking to them again, the reason why people weren't getting any order updates was because of a "pricing issue," some kind of glitch in their system apparently. Because of that they were delaying shipping out the monitors.

They called and told me it was shipping out today with an upgrade to 2 day shipping. I'll believe it when I see it this time. :roll:

TheRulesLawyer
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Joined: 17 Jan 2014, 00:09

Re: XL2420Z availability?

Post by TheRulesLawyer » 06 Feb 2014, 13:24

I finally got tracking. It was shipped on Wed, will be here Tuesday. This after them repeatedly saying it shipped Monday in chat. I wonder what the pricing issue was? Maybe the coupon wasn't supposed to apply the the new monitor and they were deciding if the bad PR was worth it?

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